Frequently Asked Questions
Common questions about live plant delivery, care, and payment options at PlantPagli.
Q: Will the plant survive 3 to 5 days of transit inside a closed box?
A: Yes! We use specially ventilated 5-ply cartons engineered for live flora. Before packing, roots are soaked in natural moisture-locking coco wraps that keep roots cool and hydrated for up to 8–10 days without sunlight.
Q: Do plants come with pots included?
A: Yes! Every plant is shipped potted in either a heavy-duty black nursery pot, a self-watering planter, or an artisan ceramic pot as specified in the product description and variant selector.
Q: What payment options are supported?
A: We support all Indian payment methods through Razorpay (UPI via Google Pay, PhonePe, Paytm, BHIM, all Visa/Mastercard/RuPay Credit and Debit cards, and NetBanking across 50+ Indian banks). We also provide Cash on Delivery (COD)!
Q: What should I do immediately after unboxing my plant?
A: Gently unwrap the coco moss wrap around the pot. Inspect the soil with your finger—if dry, give it 1–2 cups of ambient temperature water. Place it in a breezy area with bright indirect daylight. Avoid repotting for at least 7 days while the plant settles into your home's microclimate!